Sharing some port out support numbers here. This should be used for cx who needs to approve the port out request manually. 

 

Scenario # 1 - for cx moving out from chatr to any other provider please use below to contact chatr. 

 

Chatr: 1-888-601-0656 - Port out support only 
• Monday to Friday: 8 am - 10 pm (ET)
• Saturday - Sunday: 8 am - 8 pm (ET)

 

Scenario #2 - cx moving out from Rogers & Fido Prepaid to Chatr but has insufficient balance to receive or approve port request. Please use below - 

 

Fido Validation: 1-866-405-8694
• Monday to Friday 8 am - 10 pm (ET)
• Saturday, Sunday and Holidays  8 am - 8 pm (ET)

Rogers Validation: 1-877-327-8503
• Monday to Friday 8 am - 10 pm (ET)
• Saturday, Sunday and Holidays  8 am - 8 pm (ET)

 

Scenario #3 - For cx porting out from any other competitor but doesn't have sufficient balance or need assistance with account numbers and all please contact their port our support below. 

 

 

Bell, Virgin, Lucky Mobile: 1-866-756-7039

       •   Monday – Friday: 8:30 AM to 9 :00 PM ET

       •   Saturday: 8:30 AM  to 9 :00 PM ET

       •   Sunday: 8:30 AM  to 6 :00 PM ET

       •   Holidays: 8:30 AM  to 6 :00 PM ET

 

Eastlink: 1-866-948-2388

       •   Mon-Sun 7:00 AM to 8:00 PM ET

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Freedom Mobile: 1-877-946-3184

       •   Mon-Sun 8:00 AM to midnight ET

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Koodo/Public Mobile:  1-844-232-7678

       •   Mon-Fri 8:00 AM – 10:00 PM local time

       •   Sat-Sun 9:00 AM – 8:00 PM local time

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Shaw Mobile: 1-888-472-2222

       •   Mon-Sun 6:00 AM to 9:00 PM ET

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SaskTel: 1-800-727-5835

       •   Mon-Fri 9:00 AM to 8:00 PM CT

       •   Sat 9:00 AM to 5:00 PM CT

       •   Sun/Holidays closed

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TELUS:  1-866-558-2273

       •   Mon-Sun 9:00 AM – 7:00 PM local time

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Videotron: 1-833-655-8479

       •   Mon-Fri 8:00 AM to 7:00 PM ET

       •   Sat-Sun 8:00 AM to 6:00 PM ET

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Xplore Mobile: 1-866-295-0929

       •   Mon-Fri 8:30 AM to 7 :00 PM (Atlantic)

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Fizz: Contact us | Fizz

       •   Chat only 24/7

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Cityfone: 1-888-499-7566

       •   Mon-Fri 8:30 AM to 10:00 PM ET

       •   Saturday 10:00 AM to 7:00 PM ET

       •   Sunday 11:00 AM to 7:00 PM ET